FAQ

What is Crafteed?

Crafteed is a start-up online retail business that will sell Bradford inspired products and clothing, to Bradford’s students and young people.


How can I view details of my order?

Once you place an order you will receive an invoice by email, but you can also check order information from your account.


How can I change my shipping address?

By default, the last used shipping address will be saved into to your Crafteed account. When you are placing your order, the default shipping address will be displayed and you have the option to amend it if you need to. However you can always change this from your account for future purchases.


How can I change my billing address?

By default, the last used billing address will be saved into to your Crafteed account. When you are placing your order, the default billing address will be displayed and you have the option to amend it if you need to. However you can always change this from your account for future purchases.


Can I change my account password?

By default, the last used shipping address will be saved into to your Crafteed account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.


Can I pay using PayPal without a PayPal account?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.

For more details, click here to see how Paypal works for you.


How can I change my shipping address?

By default, the last used shipping address will be saved into to your Crafteed account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.